Denali Guest Service Representative

Position Summary

The role of the Denali Guest Service Representative is to provide assistance with the departures and arrivals of guests to and from Denali, guaranteeing a seamless experience.

Essential Duties and Responsibilities

Denali GSRs are the greeters, problem-solvers, and assistance providers while in Denali. Duties include but are not limited to:

  • Greet and welcome guests as they arrive/depart Denali via motorcoach or train
  • Facilitate train depot arrival and departure process
  • Assist guests with their luggage issues
  • Provide assistance and information about Denali to our guests
  • Shuttle employees with company vans as necessary
  • Work closely with hotels' staff to organize and divide up guests' key packets and included activity tickets into correct tour groups
  • Must be multi-task oriented, flexible, and above all else very friendly!
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Minimum Qualifications

Denali GSRs must meet the following criteria in order to be considered as an applicant:

  • A US citizen or can provide verification of authorization to work in the US
  • 21 years of age at start of employment
  • Must be available to work from mid May through mid September
  • Work independently and as a member of a team
  • Work early morning, late evening and/or week-end shifts
  • Must successfully complete provided van training program 
  • Must have excellent guest service skills with the ability to communicate effectively

Wages

This position pays $12-$15/hour. Shared room and board provided..